Service Information Avalon
Please contact your dealer in case your device is still in warranty.
Please pack your device carefully, include our repair order form and ship it to us.
Note: Please don´t forget to fill in your contact data, just in case we still have questions regarding the repair.
You can order Avalon spare parts from us by email. Don´t hesitate to contact us at info[at]pms.de.
For your order we need a precise description of the articles you require. If a part is difficult to describe, please take a picture of it and attach it to your email.
Our technicians will check your order and contact you as soon as possible. Please understand that this might take a little time, in some cases we have to contact the manufacturer first.
Homepage of the Avalon company:
FAQ or Supportpage of the manufacturer:
Distributor of Avalon brand:
14741 Franklin Ave, Unit - B
Tustin, CA. 92780
Phone: +1 949 492 2000
Fax: +1 949 492 4284
Send in your devices quickly with our shipping label. There´s no easier way!
this way please
Repair Order Forms
We created new repair order forms for warranty and non warranty repairs. You can fill in the forms directly on your computer and print them afterwards.