Service Information Digidesign

Digidesign company

Warranty repairs:

To carry out warranty repairs for Digidesign, we need an RMA number. Your dealer can request this RMA number from Digidesign or the distributor. Please include the RMA number and the repair order form for warranty repairs and send your device to us.

Out-of-warranty repairs:

Please pack your device carefully, include our repair order form and ship it to us.
Note: Please don´t forget to fill in your contact data, just in case we still have questions regarding the repair.

Spare parts:

You can order Digidesign spare parts from us by email. Don´t hesitate to contact us at info[at]pms.de
For your order we need a precise description of the articles you require. If a part is difficult to describe, please take a picture of it and attach it to your email.
Our technicians will check your order and contact you as soon as possible. Please understand that this might take a little time, in some cases we have to contact the manufacturer first.

Homepage of the Digidesign company:


FAQ or Supportpage of the manufacturer:


Distributor of Digidesign brand:

Zeppelinstr. 1
85399 Hallbergmoos
Phone: +49 811 55 200
Fax: +49 811 55 20999
Website: www.avid.com

[] Motiv: Versandlabel

Shipping Label

Send in your devices quickly with our shipping label. There´s no easier way!

this way please
[] Motiv: Reparatur

Repair Order Forms

We created new repair order forms for warranty and non warranty repairs. You can fill in the forms directly on your computer and print them afterwards.

to the new forms