TC Helicon

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Service Information T.C. Helicon

T.C. Helicon Company

Warranty repairs:

To carry out warranty repairs for T.C. Helicon, we need a copy of the proof of purchase (sales invoice). Please include it and the repair order form for warranty repairs when you send your device to us.

Out-of-warranty repairs:  

Please pack your device carefully, include our repair order form and ship it to us.
Note: Please don´t forget to fill in your contact data, just in case we still have questions regarding the repair.

Spare parts:

You can order spare parts from us by email. Don´t hesitate to contact us at info[at]pms.de. For your order we need a precise description of the articles you require. If a part is difficult to describe, please take a picture of it and attach it to your email.Our technicians will check your order and contact you as soon as possible. Please understand that this might take a little time, in some cases we have to contact the manufacturer first.

Please note that we are selling small spareparts from T.C. Helicon only within Germany. For deliveries outside of Germany, please contact your local dealer or the manufacturer. 

Homepage of the T.C. Helicon company:

www.tc-helicon.com

FAQ or Supportpage of the manufacturer:

www.tc-helicon.com/en/support

Distributor of T.C. Helicon brand:

TC Electronic A/S
Sindalsvej 34
DK-8240 Risskov
Denmark
Phone: 040 53108399

[] Motiv: Versandlabel

Shipping Label

Send in your devices quickly with our shipping label. There´s no easier way!

this way please
[] Motiv: Reparatur

Repair Order Forms

We created new repair order forms for warranty and non warranty repairs. You can fill in the forms directly on your computer and print them afterwards.

to the new forms